Terms and Conditions jacpot168 — Platform Usage Guidelines

This document sets out the terms and conditions governing the use of the jacpot168 platform, including the website, mobile app, and all related services. These terms constitute a legally binding agreement between you as the user and jacpot168 as the platform operator.

By accessing the jacpot168 website, registering a new account, or using any part of our platform, you automatically agree to comply with and be bound by all terms stated in this document as well as all other policies published by jacpot168 from time to time.

Jacpot168 reserves the right to update these terms at any time. You are responsible for reviewing this page periodically. A notice of changes will be displayed on the website stating the date of the latest update.

To register and use jacpot168's services, you must meet all of the following criteria without exception:

• Be at least 21 years old on the registration date
• Is an individual with full legal capacity to enter into a binding agreement
• Not subject to any local legal prohibition that restricts participation in online entertainment activities
• Register using true, accurate, and current personal information
• Has never been suspended or banned by jacpot168 in the past
• Not an employee of jacpot168 or an immediate family member of a jacpot168 employee

Jacpot168 reserves the right to request identity verification (KYC) at any time. Documents that may be requested include a national ID, passport, recent utility bill, or bank statement. Failure to submit the required documents within the specified period may result in account suspension.

Each individual is only permitted to hold one active account at jacpot168. Holding more than one account, whether directly or through a third party, is a serious violation of these terms and may result in the immediate closure of all associated accounts without any balance payout.

You are fully responsible for all activities that occur under your account. This includes:

• Keep your password confidential and do not share your login details with anyone
• Notify jacpot168 immediately if you suspect unauthorized access to your account
• Ensure your account information (email, phone number, address) is always up to date and accurate
• Do not allow others to use your account on your behalf

Jacpot168 is not liable for any losses resulting from unauthorized access caused by a user's negligence in safeguarding their account credentials.

Jacpot168 accepts deposits via multiple valid payment methods including DuitNow, FPX, bank transfer, Touch 'n Go eWallet, GrabPay, and Boost. All deposits must be made using a method registered in your own name.

• Minimum deposit is RM 20 for most payment methods
• Deposits are processed and credited to your account in under 60 seconds for automatic methods
• Deposits that cannot be processed automatically will be returned within 24 hours
• Jacpot168 reserves the right to reject deposits from unrecognised or suspicious sources
• Every deposit made is considered confirmation that the funds belong to you as their rightful owner

Winnings earned through legitimate gameplay at jacpot168 may be withdrawn subject to the following conditions:

• Identity verification (KYC) must be completed before your first withdrawal is processed
• Withdrawal method must match the deposit method used
• The minimum withdrawal amount is RM 50 per transaction
• Withdrawals are processed within 1 to 3 business hours after the request is submitted
• All bonus wagering requirements must be fully met before any bonus-related wins can be withdrawn
• Jacpot168 reserves the right to suspend a withdrawal while an investigation is carried out if suspicious activity is detected

In cases where jacpot168 detects irregularities or fraud, the platform reserves the right to withhold withdrawals until the investigation is complete and to refund only the original deposit without winnings if fraud is confirmed.

Jacpot168 offers various bonuses and promotions from time to time. Each offer is subject to specific terms stated in the relevant promotion details. General terms applicable to all bonuses are:

• The welcome bonus can only be claimed one time only per new player
• The wagering requirement for bonuses is typically between 15x and 35x depending on the promotion type
• Bonuses received cannot be transferred to other players
• Jacpot168 reserves the right to void any bonus obtained through unauthorised or rule-violating means
• Unused bonuses within the validity period will expire automatically
• Abuse of the bonus system is valid grounds for account closure without notice

All games offered at jacpot168 use a Random Number Generator (RNG) system that has been independently audited by recognised third-party bodies. jacpot168 is fully committed to game integrity and fairness for all players.

Players are reminded that:

• The outcome of all games is final and cannot be disputed once the round has ended
• In the event of a technical disruption during gameplay, bets that were settled prior to the disruption remain valid
• Jacpot168 reserves the right to void a round where a verified technical failure has affected the outcome
• Bets placed unintentionally cannot be cancelled once a round has started

All game-related disputes must be submitted to the jacpot168 support team within 72 hours of the incident. Late submissions may not be fully resolved due to system record limitations.

Use of the jacpot168 platform is subject to a strict code of conduct. The following actions are strictly prohibited and will result in immediate action, including account closure:

• Money laundering or using the platform for any illegal financial purpose
• Use of automated software, bots, scripts, or any tools that manipulate game outcomes
• Collusion between players to exploit Live Casino games
• Systematic or deliberate abuse of the bonus system
• Providing false information during registration or the KYC process
• Any attempt to hack, disrupt, or compromise the technical infrastructure of jacpot168
• Using another person's credit card or payment method without their authorisation
• Opening multiple accounts using different identities

Jacpot168 reserves the right to suspend or close any account at any time for the following reasons:

• Violation of any part of these Terms and Conditions
• Suspected fraudulent activity or money laundering
• Failure to submit the requested KYC documents within the specified timeframe
• Voluntary account closure request by the player
• Responsible gaming decisions at the player's request (self-exclusion)

Players who voluntarily close their account may claim the net cash balance (after deducting bonuses that have not met wagering requirements) through the standard withdrawal process. Any bonus-related balance with unfulfilled conditions will be forfeited.

To voluntarily close your account, contact the jacpot168 support team via live chat and state your reason for closure.

Jacpot168 provides its services "as is" and makes no guarantees regarding continuous uninterrupted platform availability. While we strive to keep the platform running 24/7, occasional technical disruptions may occur.

• Jacpot168 is not liable for losses arising from technical disruptions or failures beyond our control
• We are not liable for internet access failures or device issues on the user's end
• Jacpot168 is not liable for any personal financial decisions made by users in connection with gaming activity
• Under all circumstances, jacpot168's maximum liability to any user shall not exceed the total net deposits made by that user in the 30 days preceding the claim

The jacpot168 platform is strictly for entertainment purposes. Play responsibly and only use funds you can afford to lose.

Jacpot168 reserves the right to modify, add, or remove any part of these Terms and Conditions at any time without prior notice. However, we will endeavour to notify users of significant changes through:

• Pop-up notice during login requiring re-acknowledgement
• A notification email will be sent to the address registered to your account
• Update the "Updated" date visible at the top of this page

Continued use of the platform after updated terms take effect constitutes acceptance of and agreement to those changes. If you do not agree with any changes, you have the right to close your account and withdraw any eligible balance.

The latest version of these Terms and Conditions is always accessible on this page. We recommend checking this page periodically, at least once a month.

If you have any questions regarding these Terms and Conditions or any aspect of jacpot168's operations, our team is ready to assist through the following channels:

• Live Chat: Available 24/7 via the chat icon at the bottom-right corner of the jacpot168 website or app
• Support Email: [email protected] (response within 24 hours)
• Language: Support is available in Bahasa Melayu, Mandarin, and English

For responsible gaming concerns or self-exclusion requests, please visit the Responsible Gaming us or reach our dedicated team via live chat. You may also refer to our FAQ page us for answers to frequently asked questions.